Galaxy Battery

Galaxy’s High-quality,
High-performance Battery

Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.

View of Galaxy device and charging progress icon. View of Galaxy device and charging progress icon.

Understand
Your Battery

Lightweight Lithium-ion Battery

Galaxy showcases an integrated state-of-the-art Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.

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View of Galaxy device with charging cable inserted. View of Galaxy device with charging cable inserted.

Battery Care & Maintenance

Long-lasting Battery Care

While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.

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View of person taking a photograph of the Eiffel tower. View of person taking a photograph of the Eiffel tower.

Usage Time
Optimisation

Stress-free Mobile Life

Battery performance may be affected by factors such as usage patterns and environments.
Discover various ways to improve your battery performance so you can enjoy your mobile life without interruption.

*Image simulated for illustrative purposes.

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View of Galaxy watch, Buds and Smartphone charging together on wireless charger. View of Galaxy watch, Buds and Smartphone charging together on wireless charger.

Charging TIPS

Try this out if your phone isn't charging properly!

In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.

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View of two people holding a Galaxy smartphone and wearing a Galaxy Watch. View of two people holding a Galaxy smartphone and wearing a Galaxy Watch.

Warranty and Service

Convenient Customer Support

Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.

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Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more

Chat Support : 24/7
Chat Support Help & Contact Us

Call

8am-8pm AEST / 7days a week
For general enquires and technical support
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Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre Request for Mobile Repair
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Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Ask the Community Using Samsung Members

Warranty Information
Warranty Information Warranty Information

Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
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Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
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